1. Scope of Warranty

Hovila.xyz provides a limited warranty on all products purchased through our website, including but not limited to banquet tables and related accessories. This warranty covers defects in materials or workmanship under normal use and service for a specified period from the date of purchase.

2. Warranty Coverage

  • Warranty Period: The warranty is valid for [1 year / 2 years / 3 years, specify period] from the original date of purchase.
  • Coverage: The warranty covers defects in materials or workmanship, such as:
    • Structural damage caused by manufacturing defects.
    • Issues with the material finish or fabric that result from defects in the manufacturing process.
    • Problems with moving parts, such as folding mechanisms or locking systems (if applicable).

Please Note: This warranty does not cover damages caused by:

  • Misuse or improper handling of the product.
  • Accidental damage, such as drops, spills, or exposure to extreme conditions.
  • Normal wear and tear, including fading or damage due to regular use.
  • Unauthorized repairs or alterations.

3. How to File a Warranty Claim

To initiate a warranty claim, please follow these steps:

  1. Contact Us: Email us at admin@hovila.xyz with the following information:
    • Order number or proof of purchase.
    • Description of the defect or issue.
    • Clear photos or videos of the defect (if applicable).
    • Your contact details for follow-up.
  2. Warranty Evaluation: Once we receive your claim, our team will evaluate the issue and may request additional information if necessary.
  3. Resolution: If your warranty claim is approved, we will offer one of the following resolutions:
    • Replacement of the defective product (subject to availability).
    • Repair of the defective product.
    • Full or partial refund, depending on the nature of the defect and product condition.

4. Exclusions from Warranty

The warranty does not cover:

  • Damages resulting from improper assembly, installation, or maintenance.
  • Damage from exposure to harsh environmental conditions such as extreme weather, humidity, or excessive moisture.
  • Damage caused by third-party modifications or alterations.
  • Use in a manner inconsistent with the product’s intended purpose.
  • Shipping costs associated with returning the product for warranty evaluation.

5. Limitation of Liability

Hovila.xyz’s liability under this warranty is limited to the repair, replacement, or refund of the defective product. We do not assume any liability for indirect, incidental, or consequential damages arising from the use or inability to use the product, including loss of income, property damage, or any other financial loss.

6. How to Contact Us

If you have any questions or need assistance with our warranty policy, please feel free to reach out to our customer support team:

7. Changes to This Warranty Policy

Hovila.xyz reserves the right to modify or update this Warranty Policy at any time. Any changes will be posted on our website, and the updated policy will apply to all products purchased after the effective date of the update.